Help Center

DELIVERY

Delivery destinations:

• We deliver anywhere in Metro Manila and under third party companies (Lalamove and Grab) reach.

Delivery Schedule:

• Orders take 1-2 business days to be delivered to you, from Monday to Saturday only.
• For same day delivery, customer may book a courier (Grab or Lalamove) at the expense of the customer.
• Delivery Hours : 9am-4pm
• Delivery time might vary depending on location, delivery method and other factors.
  
  

Delivery Cost

• Orders Php2,500.00 and over free shipping 
• Orders under Php2,500.00 will be charged Php200.00. Full and final price will be displayed upon checkout. 

Payment details:

Bank Deposit to Banco de Oro Account number 006960021668 

Anna Monica F. Salazar

RETURN and EXCHANGE

It is understood that items were received in good order and condition after delivery.

No return and replacement after 3 days from receipt of items

• To be eligible for return and product replacement, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• If a product has been damaged or was faulty upon delivery, we will provide replacement within 2 business days.Partially opened bottles, broken or wet seals, items with missing individual packaging or boxes, bottles with cracks and cans with dents after receipt are not eligible for an exchange or return.
• Promo items and deals cannot be returned and replaced.
• For returns and replacement, please email sales@enuman.com with the subject 'Returns' and include your order number, name , photo of the product in question and reason for the return.
• Delivery and pick up costs of replacement items shall be at the expense of the buyer/purchaser.

Once you place an Order you will receive an email confirming that your Order has been received and accepted by the us. 

Simply add as many items as you wish to your shopping cart while browsing our site. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".

Follow the instructions by providing us with delivery information and select payment method the for goods - we will deliver your package within 1-2 business days.

 Our support team is always happy to guide you at any step.